Install and activate eSIM on Samsung

When do I install and activate my eSIM on my Samsung device?

It’s important to install your Samsung eSIM when you have a strong Wi-Fi or data connection to avoid installation errors.

For a smooth international journey, it is advisable to install your eSIM data package before commencing your trip. This ensures that you can verify its proper installation while still at home.

Nonetheless, if you prefer to start using eSIM data right away, it is also feasible to install your eSIM while already traveling internationally.

Will my data package be activated immediately upon installing my Samsung eSIM?

Your Samsung device will not activate your eSIM data package automatically. You must complete the activation steps beforehand to establish a connection with a network.

If you have a Primary data plan from a standard provider, follow these steps: Go to Cellular Plans, choose your Primary data plan, and ensure that Data Roaming is disabled. This will prevent any additional charges for roaming from appearing on your monthly carrier bill.

How to install and activate your Samsung eSIM

Once you’ve purchased a eSIM data package from us, you need to install and activate your eSIM (digital SIM card) on your Samsung device so it’s there when you need it.

Step 1

Go to "Settings" then "Connections"

• Open the Settings on your Samsung device and choose the Connections option.
• Tap SIM manager or SIM card manager depending on your device.
• To add your new eSIM, you’ll tap Add eSIM
‍
(Depending on your device, it might also say “Add mobile plan.”)

Step 2

Scan your QR code off another device

• Tap Scan QR code from service provider
• Now scan the QR code provided

If you have a Samsung Galaxy S22 or newer, tap the photo icon to upload a screenshot of your QR code instead.

Step 3

Approve the eSIM installation

• When prompted, tap Add
• Allow up to 10 minutes for the eSIM to activate
• Tap Done

Step 4

Now configure your SIM / eSIM settings correctly

• Leave Calls and "Messages" set to your original primary SIM
• Tap Mobile Data
• Select the eSIM
• Tap Change

• Your eSIM might be automatically called “eSIM 1” or “eSIM 2”.
Rename your eSIM to TurkSIM (recommended)

Step 5

Ensure Data Roaming is Active

• Go to Settings
• Then to Connections
• Mobile networks and Ensure Data roaming is turned on

Important:
Data Roaming MUST be ENABLED in order for the eSIM to work!
Your Samsung device may activate the plan immediately. To avoid using data before your trip, turn off roaming on all your mobile data plans and turn it on when you have arrived at your destination.

Step 6

Need help? We're always here!

If you have completed the steps above, but your eSIM did not install correctly, please contact our Technical Support via email (support@turksim.com).

Need help?
Our Support team is available if you have questions about any part of the Samsung eSIM activation process.

Step 1

Go to Settings on your device

• Go to Settings on your device and Tap Mobile / Cellular Data.
• Tap Add eSIM and Tap Scan QR code from Service provider.
• Tap Enter Details Manually.

Step 2

Enter Activation Code

• Enter the SMDP+ Address and the Activation Code (SMDP+ ID) provided.
• Tap Connect.

Step 3

Approve the eSIM installation

• When prompted, tap Add.
• Allow up to 10 minutes for the eSIM to activate.
• Tap Done.

Step 4

Now configure your SIM / eSIM settings correctly

• Leave Calls and Messages set to your original primary SIM.
• Tap Mobile Data.
• Select the eSIM.
• Tap Change.

*Your eSIM might be automatically called eSIM 1 or eSIM 2.
Rename your eSIM to TURKSIM (recommended).

Step 5

Ensure Data Roaming is Active

• Go to Settings.
• Then to Connections.
• Mobile networks and Ensure Data roaming is turned on.

Important:
Data Roaming MUST be ENABLED in order for the eSIM to work!
Your Samsung device may activate the plan immediately. To avoid using data before your trip, turn off roaming on all your mobile data plans and turn it on when you have arrived at your destination.

Step 6

Need help? We're always here!

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